Help! I have not received or lost my Broadridge letter!

Broadridge Upload Update:

We have recently uploaded a large amount of shareholders and investments to Broadridge. Please note that any investments purchased or signed after November 2018 may take some time to be uploaded. If you believe an investment of yours is not displayed in Broadridge, please see this article for help.

If you purchased your XY Equity in 2019 and signed your Investment Document, you will be in the most recent batch of investments being sent to Broadridge. Please look for a physical letter in the mail within the next month. If you do not receive this letter by July 31st, 2019, please let us know!

If you have not yet received or misplaced your physical Broadridge letter, we can always send you an electronic copy. If you would like to receive an electronic copy, simply email us with a request for a copy.

We send our electronic Broadridge letters in batches, so you may need to wait a few days to receive the email.

Please note that any requests for PIN numbers must be made to Broadridge. Please contact Broadridge with a request for your PIN to be mailed via letter to your home address. If you have moved and need to change your address, please look at this article.