Please read all instructions carefully, and if you have any questions, please contact our customer support team here.
This setup guide is for XY2 model XY Finders. Please begin by verifying that the model you're using is XY2 using the photo below.
Your XY2 will not have a button on the front, but will have a decorative XY logo. It will not have any holes on the back.
Once you have verified that your XY Finder is an XY2, please download the XY Find It app. XY Find It is available for Android (such as Samsung, Motorola, LG, HTC, Lenovo, and Sony) and iOS (Apple) devices.
Note: Android devices must have Android 5.0 or higher to run XY Find It, and Apple devices must have iOS 9 or higher. XY Find It is not compatible with phones (other than Apple) that use their own proprietary operating systems, such as Windows Phone, Blackberry, Amazon, and Huawei.
Setting up XY Find It on an Android device:
- To download XY Find It for Android, please open the Play Store app on your Android device and search for "XY Find It", then tap on the INSTALL button.
Before proceeding, please make sure you have BLUETOOTH and LOCATION services turned on. - When the app is finished downloading, tap on OPEN. If you are asked to allow XY Find It to use your phone's location services, please tap on ALLOW.
- If you have not yet created an XY Find It account, tap on JOIN in the bottom left corner.
- Enter your information, making sure everything is correct. When you're done, tap on JOIN at the bottom of the screen.
- You will now see a screen showing a map with your location represented by a blue dot. Tap on the plus sign icon in the top right corner of the screen.
- Tap on Claim Your XY2 or XY1.
- Gently open your XY2 and fully remove the battery tab. There's a round part beneath the battery, please make sure it comes out completely. Click here to see a helpful video about how to open your XY2.
- Re-insert the battery with the writing facing up and you should hear a small beep verifying the battery is supplying power to the XY2. Snap the finder closed when this is done, but be sure to be mindful of the sound system wires.
- Tap on Next in the XY app.
- Your XY2 finder should appear in a list format, although it may be the only item on that list. To the right of "XY2 Finder" you should see a plus sign. Please tap on the plus sign.
- Tap on where the app says "What will you attach XY to?" and enter the name of the object you're going to attach your XY Finder to, such as "keys" or "wallet".
- Then you may tap on the camera icon and take a photo of the item. (If asked to allow XY Find It to use your camera or media files, please tap on ALLOW.)
- Tap on SAVE when you're ready to save your XY Finder.
The photo and name of your XY Finder will show along the bottom of your screen on the left side. Its location will show on the map. You may now use your XY Finder. - To test your XY Finder, tap on the photo of it, then tap on FIND IT in the bottom right corner. This will beep your XY Finder.
Setting up XY Find It on an Apple device:
- To download XY Find It for iOS on an iPhone, please open the App Store app on your Apple device, search for "XY Find It", and tap on "Get."
Important: If you are using an iPad, after searching for "XY Find It" please click on the drop-down menu that says "iPad Only" in the top left corner and switch it to "iPhone Only." Then repeat your search. When XY Find It appears, tap on the "Get" icon.
Before proceeding, please make sure you have BLUETOOTH and LOCATION services turned on. - When the app is finished downloading, tap on OPEN.
If you are asked to allow XY Find It to use your phone's services, please tap on ALLOW. - If you have not yet created an XY Find It account, tap on JOIN in the bottom left corner.
- Enter your information, making sure everything is correct. When you're done, tap on JOIN at the bottom of the screen. You will now see a screen showing a map with your location represented by a blue dot.
- Tap on the '+' icon in the top right corner of the screen.
- Tap on XY2.
- Gently open your XY2 and fully remove the battery tab. There's a round part beneath the battery, please make sure it comes out completely. Click here to see a helpful video about how to open your XY2.
- Re-insert the battery with the writing facing up and you should hear a small beep verifying the battery is supplying power to the XY2. Snap the finder closed when this is done, but be sure to be mindful of the sound system wires.
- Tap on Next in the XY app.
- Your XY2 finder should appear in a list format, although it may be the only item on that list. To the right of "XY2 Finder" please tap on the word ADD.
- Tap on where the app says "What will you attach XY to?" and enter the name of the object you're going to attach your XY Finder to, such as "keys" or "wallet".
- Then you may tap on the camera icon and take a photo of the item. (If asked to allow XY Find It to use your camera or media files, please tap on ALLOW.)
Tags are an advanced feature, there's no need to worry about entering anything in that field. If you don't wish to use them, please simply skip this step. - Tap on the checkmark in the top right corner when you're ready to save your XY Finder.
- The photo and name of your XY Finder will show along the bottom of your screen on the left side. Its location will show on the map. You may now use your XY Finder.
- To test your XY Finder, tap on the photo of it, then tap on FIND IT in the bottom right corner. This will beep your XY Finder. Press on STOP where the Find It button was to stop the beeping.
Hints and Tips for Optimal Use:
This model of XY Finder is not a GPS device. It is a Bluetooth device, meaning it is a short-distance item finder that works using a low-strength radio signal. Your phone uses its own GPS to remember the last place where this signal was detected.
It is for use with objects that may be misplaced or that need to be found indoors. It is not intended for use with moving objects, for tracking items long distance, or as an anti-theft device.
Please check on your XY Finder from time to time and make sure you can detect it with the XY Find It app. The battery will need to be changed occasionally, so a little bit of simple maintenance will help keep everything running smoothly. XY2 Finders use a single CR2032 lithium battery, available most places where batteries are sold.
If you have any questions or need any assistance, please feel free to comment on this article below, or contact our customer support team.